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Business Communication

 

1. You work in the IT Industry. You have recently developed a new mobile application which you have started offering to your clients. Most of your customers have been using your competitor's application which is highly rated. When you did the market analysis, you realized clients are not willing to try out your application. What measures will help you enhance your credibility in the market?

2. Based on the stage that you are in your career, prepare a chronological or functional resume for a position in your dream company. You need to create your resume in any 1 format chronological OR functional, properly justifying your choice.

3. Your credibility is affected by your attention to detail while completing business messages. In view of the above statement.

a. Highlight the importance of proofreading your documents with any 4 time-tested techniques.

b. In order to make your content mobile friendly what are the key aspects you need to focus on?

Business Communication & Etiquette

1. When you are called upon to deliver a public speech, what should you bear in mind to garner an applause? Share the technique that one should follow to ensure that your speech is well received.

2. The most important thing in communication is to hear what is not being said – Peter Drucker. What does this statement highlight? Explain with examples.

3. You are the manager of a dynamic team at ABC Corporation. It is appraisal time and you have to discuss ratings with your team members. Raj has always been dedicated to the team goals and has time and again proven that he is ready for the next level. Samira who is a steady performer on the other hand is senior to Raj and next in line for promotion due to her seniority and experience in the organization. It is a close call and all eyes are on you.

a. Whom will you choose for promotion during the current appraisal cycle and why?

b. How will you communicate your decision to the person who has been passed over for promotion?

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